Refund policy

🤍 Our Happiness Guarantee

At Pilatopia, we want you to be obsessed with your order  anything less and we want to know about it.

We offer refunds for:

  • Items sent incorrectly 📦
  • Damaged or defective products 🚫

Refund requests must be made within 30 days of purchase. To get started, email us at support@pilatopia.co with your order number and we'll make it right 🤍

This policy may be updated at any time. For our care instructions, check each product page 🧺✨